Due to time constraints of maintaing such a large manually monitored website, we would really appreciate if you would check the FAQ and the "Help and Policies " section (in the blue menu bar on the left of your screen) before sending an email with your query.

Please also see our Forums as it may have been asked there or submit your question on the forums as they are always given priority for replies. 

There are also many "Help" buttons and information bubbles through the website that will answer most questions. 

Certainly if your query is not answered in the FAQ or "Help and Policies" question, please send us an email and we will assist as soon as possible.

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